At Books Land Nepal, we value your privacy and are committed to protecting your personal data. We collect and use your information only to enhance your shopping experience and provide better services. We do not share your data with third parties without your consent, except as required by law.

Information We Collect

• Personal details like name, email, and contact number.
• Order history and preferences.
• Payment details for secure transactions.

How We Use Your Information

• To process orders and provide customer support.
• To personalize your shopping experience.
• To send updates, promotions, and service notifications.

Refund Policy

We want you to be satisfied with your purchase. If you receive a damaged or incorrect book, you can request a refund or replacement.

Refund Eligibility

• Requests must be made within 7 days of delivery.
• The book must be in its original condition.
• Proof of purchase is required.

How to Request a Refund

• Contact our support team via email or phone.
• Provide order details and reason for the refund.
• Return the item as per our instructions.

For any further questions, feel free to reach out to our support team.