At Books Land Nepal, we strive to give our customers the best shopping experience possible. If you have any questions or concerns regarding our refund policy, please do not hesitate to contact us.
Exchange Policy:
We will happily exchange any book that is damaged during transit or if a mistake was made in your order. To initiate an exchange, please contact us within 14 days of receiving your order, and we will provide you with instructions on how to return the damaged or mistaken book.
Please note that we will only exchange books if they are in their original condition, and the request for exchange is made within 14 days of delivery. We will not be able to process any exchanges after this time period.
Refund Policy:
We do not offer refunds for any books purchased from our website, except in the case of a damaged or mistaken book as outlined above. All sales are final.
Cancellation Policy:
If you wish to cancel your order, please contact us as soon as possible. We will be able to cancel your order only if it has not already been shipped. Once the order has been shipped, we will be unable to cancel it.
Shipping:
If you are exchanging a book due to damage or a mistake in your order, we will cover the shipping costs for the return and exchange. However, if you would like to exchange a book for any other reason, you will be responsible for the shipping costs associated with the exchange.
We appreciate your business and look forward to serving you. If you have any questions or concerns regarding our refund policy or any other matter, please do not hesitate to contact us.